The value of branding (ROI): More human than you might think
In this article, we shed light on the concrete benefits that strong branding can bring to your company. With tangible facts and figures, we show how branding can increase ROI and why it is essential to address the topic today.
The value of branding: more human than you might think
Imagine if Apple had no branding. No iconic commercials, no clear messages, no consistent design language, no Steve Jobs turtleneck genius image, no LSD garage origin story. Perhaps Apple today would be just another tech company that gets lost in the crowd despite its progressive ideas. Instead, through consistent branding, Apple has created a unique identity that goes far beyond products. It has become a symbol of innovation and lifestyle. And it means something to the people who use the products and recommend them to others.
We see: Branding has the power to create a special value that is much more human than you would expect from all the mission and vision statements in offices. But we’ll get to that later.
In this article, we shed light on the concrete benefits that strong branding can bring to your company. You will learn why it is an investment that pays off in the long term and which steps – from strategy to conception to rollout – are crucial. With tangible facts and figures, we show how branding can increase ROI and why it is essential to address the topic today.
Getting lost in the crowd
Drowning in the masses? Doesn’t sound great for anyone, but is it…well really doom and gloom. We live in an age where people are addicted to social media and our attention spans are dwindling as the search for the next dopamine rush increases. Let’s be honest, it’s hard for anyone to stand out, whether in the music business, in any content creation, even in the dating market or even as a business. The choice is simply gigantic and overwhelming. It’s not enough to say how great your brand is – you need a strategy. A brand strategy. A foundation and at the same time a lookout tower to get clear: What does the brand want to be and where does the brand want to go? How do you stay visible? How do you perhaps become visible in the first place?
Branding vs. marketing
Branding and marketing are often confused. Briefly explained from our point of view (let’s stick with the building metaphor): Branding is the foundation on which marketing can be built. Without strong branding, marketing is like a house without a foundation: it lacks any stability. Branding is crucial for shaping the image and reputation of a company or product, and it does so on several levels. It is a future-oriented process that builds a real and strong identity. Marketing focuses on increasing sales and attracting new customers. It can be a short-term action that aims for quick wins. The thing is: without good branding, marketing cannot be effective as there is no clear message that can be conveyed. That’s basically it.
The true value of branding
Now we come to the heart of the matter: the true value of branding. Brands like Apple and Patagonia have managed to evolve from being perceived as a mere product to a feeling and that is: Trust. Yes, the real secret of branding lies in trust. Customers turn to brands that are authentic, consistent and reach their emotional level. Trust is the invisible thread that binds people to a brand. Achieving this today is more difficult – and at the same time more important – than ever before.
A story from ther practice: Patagonia
Another prime example of strong branding is Patagonia. The brand has not only established itself as an outdoor clothing manufacturer, but also as a pioneer in environmental awareness and social responsibility and this is the famous message mentioned above. Patagonia’s branding is anchored in strong values and is evident in every communication and every product.
Patagonia focuses on authenticity and transparency. With their “Don’t Buy This Jacket” campaign, they encourage consumers to This creates trust and sets them apart from the competition. A study by Nielsen from 2015 shows that 66% of consumers are willing to pay more for sustainable brands. Patagonia cleverly capitalizes on this awareness by positioning their products as durable and environmentally friendly. Their commitment to sustainability and social justice has earned them a loyal customer base.
Investment costs and ROI of branding
Strong branding is not a cheap affair, but it is an investment that pays off. According to a study by McKinsey, companies with a strong brand image can increase their ROI by up to 20%. The investment costs for an authentic corporate identity (CI) can vary depending on company size and market, but are often in the five- to six-figure range.
The process begins with strategy development, which lays the foundation. This involves defining the brand identity and analyzing the target group. This is followed by the conception, in which visual and content elements are developed. The rollout includes the implementation of the CI in all communication channels and products. Finally, continuous maintenance and adaptation is crucial to keep the brand relevant and authentic.
The work is divided into phases: Strategy, conception, implementation, rollout and ongoing support. Each phase requires time and resources – the result is a strong brand that creates trust and ensures long-term success.
Why the investment is worthwhile
Well thought-out branding creates an emotional connection with the target group and sets a company apart from the competition. Investing in branding pays off by strengthening customer loyalty and promoting brand loyalty. Let’s take another look at Apple and Patagonia – they show that strong branding not only boosts sales, but also increases company value in the long term.
In a world where consumers are bombarded with countless brand messages on a daily basis, it is crucial to have a clear and consistent brand identity. This investment in your brand is key to staying visible in a crowded marketplace and reaching your target audience in a sustainable way. It’s the difference between a company that simply exists and one that truly lives and breathes.
Zeitgeist: Brands trust
Now we at Zeitgeist come into play. Anyone who has been able to maintain their attention span for the duration of this article now knows that good branding requires you to look deeper than it might initially appear. That you have to connect brands with a story and feelings in order to build and secure trust with the target group and within your own company. And that good branding has real value for a brand. If you want to find out more about exactly how we do this, you can read one of our related blog articles about how we work and our workshops. Or contact us right away.
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Accessibility Statement
zeitgeist.co
15. September 2025
Compliance status
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience,
regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.
These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible
to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific
disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML,
adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with
screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive
a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements,
alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website.
In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels;
descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups),
and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag
for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology.
To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on
as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability profiles supported in our website
Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over seven different coloring options.
Animations – person with epilepsy can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Browser and assistive technology compatibility
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to
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